5
That guy who tried to return a chain he clearly snapped himself
A dude walked into my shop last Tuesday holding a busted KMC chain, swearing it broke on its own after only 200 miles. I showed him the twisted link and the tool marks where he'd pried it apart with pliers, and he just stared at me like I was the jerk. How do you handle people who insist their gear failed when it's obvious they messed it up?
2 comments
Log in to join the discussion
Log In2 Comments
wright.lisa17d ago
Funny how people break things and then blame the world instead of just owning it.
8
Funny how people break things and then blame the world" - right? @wright.lisa nailed it. I figure some folks just can't handle the idea they messed up, so they'd rather pretend the universe is out to get them than admit they used pliers on a chain.
2