Tried that color depositing mask everyone raves about and it turned my blonde client green

Last month I used a popular purple mask on my regular who's been getting balayage for 2 years. She wanted to tone down the brass. I left it on for 5 minutes like the jar said and when I rinsed it off her highlights were straight up greenish. Had to do a baking soda scrub and re tone her with a different product. Took an extra 40 minutes and I felt terrible. I think it was because her hair had some old minerals from well water or something. Anyone else have a color mask backfire on you like this? What did you do to fix it?

2 comments

2 Comments

the_nina15d ago

Had a similar thing happen with a client who had been doing bayalage for years and her ends were just too porous. I used a pink toning mask to neutralize some green tones from hard water and it turned her ends purple-ish gray. Never doing that again. I just mixed a bit of demi permanent color with a neutral shade and it fixed it but it was a full extra hour of work. Felt awful too, you're not alone in that.

annas8715d ago

Nina, did you check the porosity level before slapping that pink mask on? I'm wondering if there's a specific test we should be doing first to avoid this mess. Because clearly the jar instructions aren't warning us about porous ends reacting like that.