I finally lost it over a client's stump grinding request

In my experience, some folks think grinding a stump means removing the whole root system. I had to explain it three times and they still didn't get it. Your mileage may vary, but it's tiring when basic tree care ideas just don't click.

2 comments

2 Comments

anna_ward23h ago

Goodness, that reminds me of the time a neighbor asked if mowing his lawn included trimming the hedges around his property line. Some people just have a different picture in their head of what the work actually involves. It really does make a simple job twice as hard.

ruby_lopez20h ago

Yeah, that bit about "a different picture in their head" hits home. I've learned to lay out exactly what the job covers before I even start. It saves so much hassle later when someone assumes extra tasks are included. Like once I agreed to help a friend clean their garage, and they thought it meant organizing shelves too, which was a whole other thing. Now I make a quick list or just say what's in and what's out. It turns a messy job into something straightforward and keeps everyone on the same page.