S
4

That homeowner who named his router changed how I run jobs

Last month in Austin I had a service call where the guy introduced me to his WiFi router like it was a family pet. He called it "Gerald" and made me promise to be gentle with the coax drop near his fish tank. I laughed so hard I nearly dropped my toner, but honestly it made the whole two hour install way more fun. Has anyone else had a customer do something weird that actually made the day better?
2 comments

Log in to join the discussion

Log In
2 Comments
cooper.phoenix
Ha, that's gold! I love when people treat their tech like part of the family, it makes the whole job feel less robotic and more human. Honestly, a little weirdness like that can turn a boring install into something you actually remember.
7
taylor.amy
taylor.amy20d ago
Does that mean the robot gets a holiday dinner invite when they do a good job, lol?
5