Client at my salon in Reno wanted 'ash blonde' from a box dye and I had to fix it
Two Saturdays ago a woman sat in my chair at the salon in Reno with orange bands through her mid lengths from a $12 box kit she grabbed at Target. I told her I could not get her to ash blonde in one go without frying it, so I did a gentle lift with 20 volume and a bond builder, then toned it. It took three hours and she tipped me $40 and hugged me at the door. I keep thinking about how many people try this at home on a Friday night before a wedding. What do you all say to folks who show up with box dye damage and expect a miracle in one visit?