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Had a client yesterday who wanted a full bleach and tone on virgin hair in one sitting
She came in with hair down to her waist and wanted to go platinum. I explained the risk of breakage and we agreed on a two-step plan over two weeks. The first session took almost four hours, but using Olaplex in the mix, her hair lifted beautifully with zero mushiness. Anyone else have a good strategy for managing client expectations on big color changes?
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mitchell.val6mo ago
Honestly, how do you even start that talk without them getting upset? I always show pictures of what can happen if we rush it, like actual breakage photos from other clients. Tbh, setting that two step plan was smart, it gives their hair a real break. Using Olaplex like you did is the only way I'll even attempt a big lift on long hair anymore.
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grace_allen6mo ago
Ever tried just telling them it's like trying to build a house without a foundation? I lead with that, then show the scary photos. Honestly, the two step plan saves so many fights.
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the_zara5mo ago
My two-step plan is just showing the photo and then running for cover.
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