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Thought those $40 brake pads from Amazon were fine until one crumbled on a 10 floor emergency stop.

Took a chance on a no-name set to save a customer a buck, and after that failure I spent the next two hours explaining to the building manager why we're going back to OEM parts for all future service calls. Anyone else have a cheap part scare you straight like that?
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2 Comments
the_holly
the_holly1d ago
Stick with the cheap stuff once and it always bites you. Now I just tell customers straight up that the savings aren't worth a potential lawsuit.
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derekjenkins
Nah gotta disagree with @the_holly here. A lawsuit for a bad brake pad? That's a stretch unless you're doing work for a school bus or something. Regular apartment building maintenance? C'mon. Most of these cheap parts work fine for years if you install them right. One failure on an emergency stop doesn't mean the whole brand is garbage. It just means that particular batch was bad. I'd still use cheap pads for normal residential stuff where nobody is doing 10 floor emergency stops every day. The OEM tax is real and customers shouldn't have to pay it just because one part crumbled.
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