Tell @riley_taylor I've seen this too many times. Best thing is to call them out publicly, but keep it factual. It forces them to clean up their act or lose customers.
Why is it that every ad these days feels like a trap? I see it with those pop-ups saying 'Your computer is at RISK' when it's just trying to sell you antivirus software. Or how about stores that have 'LAST CHANCE' sales every single week? It's all just noise meant to trick you, and after a while, you stop trusting ANY of it. Makes you wonder if anyone is telling the truth anymore.