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7d ago
inUnpopular opinion: a $12 creosote log saved me a return trip on a stove pipe job in Duluth
Man I feel this in my bones because I have been there way too many times. Getting called back out to the same house for round two on a glazed pipe is the worst, especially when you already told the customer it was done. Nobody wants to eat that second trip and nobody wants to explain why. I think you are right that some of it is just the heat doing the work though, those logs burn hot enough to dry the glaze out and crack it loose. But whatever the reason, if it gets the job done in one visit instead of two I am keeping one on the truck too. As far as charging full rate, you did the full job and solved the problem, so yeah I would bill it the same. The customer is paying for a clean pipe and a safe stove, not for how many trips it took you to get there.
7d ago
inPin tester fell out of my bag at DFW, gate agent thought it was a vape
Thought avionics tools were low key but that airport story changed my mind.
10d ago
inUpdate: Bombed a brand pitch at VidCon because I read the room wrong
Wait, she actually said "we want creators who talk about our product first" and then handed the slot to someone with half your numbers? That is wild to me. I get that brands care about fit, but brushing off a bigger audience just because you led with your sub count feels harsh. In my experience most of these marketing folks decide who they like in the first ten seconds, so the order you say things matters way more than it should. Your mileage may vary but that story would sting for a while.