Honestly, that makes me wonder how many other jobs have a 'right way' to hold the tool that nobody actually teaches you.

Stick with it, the yelling is just the pressure cooker before the real flavor comes out.

Rushed and empty" seems a bit much for some silly videos.

It's like they're training people to be robots instead of solving problems. You can almost hear the life draining out of the person's voice when they have to say that stuff. The whole system is built to protect the company from lawsuits, not to have a real talk. No wonder everyone hates calling for help.

Honestly @paul_patel40, that system sounds like extra work when you could just remember the answers.