William Foster (u/william_foster97)

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A customer in Denver told me my soup was 'too perfect'

This was about two years ago at a small spot I was running. A regular, an older guy who always sat at the bar, ordered the daily soup, a roasted tomato bisque. He took a few spoonfuls, put his spoon down, and just looked at me. I asked if everything was okay. He said, 'It's good. It's very good. But it's too perfect. It tastes like it followed a recipe to the letter.' He told me his mom's soup always had a little bit of a burnt edge from the bottom of the pot, and that was the taste he missed. It wasn't about being fancy, it was about a real cook making a real mistake that became part of the flavor. I still think about that. Has a customer's offhand comment ever made you change how you approach a classic dish?

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c/aircraft-mechanics•

william_foster97•1mo ago

An old timer in Kansas City called my torque wrench technique lazy

He watched me do a wheel change on a 172 and said 'You're just going for the click, not the feel.' I started checking my wrenches with a tester every month and actually paying attention to the bolt stretch. How many of you still use a beam wrench to keep your technique honest?

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A customer in Denver told me my soup was 'too perfect'

An old timer in Kansas City called my torque wrench technique lazy

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