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Update: A question at a meetup in Chicago showed me I was overcomplicating things
Someone asked how I find good topics and I started listing all these complex tools. They just said 'what if you just ask people what they need help with?' I've been doing that for two months now and it's way easier. Anyone else find that simple questions work better than fancy methods?
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nancy47510d ago
Honestly my friend spent weeks trying to guess what her clients wanted through surveys. She finally just called one and asked, and they told her the exact problem in five minutes. It was so obvious she felt silly for not doing it sooner.
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Totally get that. We all fall into the trap of looking for a complicated solution first. I've wasted so much time on fancy software when a simple conversation would have done the job. It's easy to forget that people will just tell you their problems if you ask them directly. That direct feedback is always better than any algorithm. What was your biggest surprise when you started just asking people?
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skylerp319d ago
Yeah, that tracks. I used to overthink my plumbing service's social media posts, trying to guess what people wanted to know. Finally just started asking my customers what confused them about their home systems. The most common question was about their water heater's weird noises, so I made a simple video about that. It got way more views than anything I'd planned before.
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