mia748•8d agoProlific Poster

Warning: my bank's new 'fraud alert' system flagged my own mortgage payment

I set up the auto-pay for my house in Toledo last week, and the next day I got a frantic text asking if I'd authorized a 'large, suspicious transaction' to the exact lender name I'd just entered. It took a 45 minute call to convince them I was paying myself into debt on purpose. Has anyone else's bank gotten a little too eager with the security flags lately?

3 comments

3 Comments

the_hayden8d ago

Honestly that is wild they flagged your own mortgage payment. Tbh I'd be so mad about wasting 45 minutes on the phone. It feels like the systems are getting worse at telling normal stuff from real fraud. My credit union once froze my card for buying groceries at the store I always go to.

gavin_hill278d agoMost Upvoted

Yeah, that sounds incredibly frustrating to deal with.

lauras831d ago

Gavin_hill27's situation makes me wonder if the fraud systems are just too sensitive now. They might be flagging everything to avoid getting sued.