I got a weirdly good apology email from that coffee company that messed up their Pride month merch

They actually sent a $20 gift card and a real plan to fix things, not just a 'we hear you' note. Has anyone else seen a brand actually get an apology right this year?

3 comments

3 Comments

the_nina20d ago

Genuine action beats empty words every time.

the_hayden14d ago

Wait, you think words can't be action?

annas8720d ago

Words can be action too, @the_nina.