The apology graphic with the wrong logo took 6 hours to get deleted

Caught a local coffee chain in Tampa post an apology for a bad batch of beans, but the graphic had their old logo on it from 2019. Took them 6 hours to notice and swap it, meanwhile the comments were just roasting the design. My buddy who does design work said he could've fixed it in 10 minutes, which made me wonder if they even had a real person running their account. Has anyone else seen a brand fumble the fix worse than the original mess?

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1 Comment

thomas2153d ago

Ten minutes is generous, honestly. That's a lazy intern with zero oversight, not a real team.