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Brand Fails & PR Disasters - SMM Buzz
c/brand-fails-pr-disasters
6
c/brand-fails-pr-disasters
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seanlee
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14h ago
Rant: I spent 6 months running a brand's comment section wrong and a 19 year old intern fixed it in one day
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10
c/brand-fails-pr-disasters
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lisaf38
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16h ago
I paid $29.95 for one of those subscription apology boxes and now I see them everywhere
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18
c/brand-fails-pr-disasters
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jessica_ross38
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3d ago
Picked the cheap duct tape over the name brand at Home Depot and the brand's support page made me feel dumb
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29
c/brand-fails-pr-disasters
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bettyfox
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3d ago
TIL the reason my coworker quit couponing after 8 months at Target in Dayton
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19
c/brand-fails-pr-disasters
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willow114
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4d ago
A cashier in Boise asked why our cafe put up a sign blaming customers for the wait
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10
c/brand-fails-pr-disasters
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lewis.troy
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4d ago
Vent: that fast food chain in Roseville "fixed" its ad by adding a 2 second apology card
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2
c/brand-fails-pr-disasters
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max_patel66
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4d ago
That time a burger chain replied to my 2am tweet with a joke about my dead phone
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17
c/brand-fails-pr-disasters
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finleyh89
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4d ago
Pro tip: my coffee shop posted a meme about our rival and it blew up in 2 hours
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7
c/brand-fails-pr-disasters
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the_patricia
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5d ago
Can we talk about the time my coworker said the free shipping tweet would blow over?
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14
c/brand-fails-pr-disasters
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derek656
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5d ago
Just realized that apology video from the hardware chain was staged, the 'customer' was a paid actor from a casting site
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20
c/brand-fails-pr-disasters
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gracewebb
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6d ago
Spent $2,400 on a reputation tracking tool in 2019 that flagged every angry tweet, now I just read the replies myself
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7
c/brand-fails-pr-disasters
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terry_carter15
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13d ago
I figured the Air Canada chatbot thing was just lawyers being lawyers, then I read the actual tribunal ruling from BC
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16
c/brand-fails-pr-disasters
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king.wyatt
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13d ago
I spent 3 months blaming Dunkin for my coffee posts flopping, then I checked my own last 40 tweets
1 comments
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6
c/brand-fails-pr-disasters
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taylor.amy
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16d ago
I finally watched a company's apology video back to back with their original ad, and the difference is wild
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0
c/brand-fails-pr-disasters
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mia748
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16d ago
Why does nobody bring up the 2023 Bud Light thing when they talk about brand comebacks
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