A vendor's 2 word email changed my whole billing flow

Last month a supplier in Tacoma sent back my invoice with "net 30?" as the only comment, and I realized I'd been waiting 45 to 60 days on checks from clients who just needed a nudge. I switched every statement to show a clear due date and started sending a polite reminder 5 days before, and my average payment time dropped from 52 days to 31 in 6 weeks. Anyone else find that one tiny change in how you ask for money beats any new software or pricing model?

2 comments

2 Comments

lisaf3821d ago

Reminder emails only work if the other side is actually paying attention to them... most of my clients just auto-delete anything that looks like a bill until they absolutely have to open it. The real change for me was putting a late fee clause into every contract upfront, not just a due date on the invoice. Once there was money on the line for THEM, suddenly everyone knew when to pay. A nudge is nice but it doesn't fix the root issue, which is that some folks just don't care until it costs them something. That's the difference between asking politely and actually protecting your cash flow.

irismartinez21d ago

Reminder emails remind me how my ex never checked his voicemail, @lisaf38.