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Warning: I lost a $3,000 client because I didn't have a clear contract for a custom dog grooming package.
I was in my shop in Springfield last month when the owner of a show poodle refused to pay the final invoice, arguing the 'special conditioning' I did wasn't part of our verbal deal, so I had to eat the cost of all the premium products I'd already used.
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barnes.karen1mo ago
A video walkthrough of the groom before starting would have saved you.
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morgan.logan1mo ago
Yeah that reminds me of the time I tried to cut my own bangs. A quick picture of the plan would have stopped me, but I just went for it. Ended up wearing a hat for a month.
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bettywood27d ago
What kind of hat though?
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