Had a client last week who knew more about my own products than I did

She pulled out a tiny magnifying mirror and started reading every ingredient on the bottle I was about to use. Said her dermatologist told her to avoid anything with denatured alcohol after a bad reaction in 2022. Has anyone else had clients come in with their own research like that?

2 comments

2 Comments

rubyk861d ago

Omg yes! I had this exact thing happen last week and I was lowkey embarrassed lol. That level of research is intense but honestly kinda impressive? @the_holly had a spreadsheet too? That's wild. I get why people do it though especially after bad reactions. Makes you realize you gotta stay on your game or get left in the dust.

the_holly2d ago

Had a girl bring in a whole spreadsheet once, color coded and everything, way more prepared than me.