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A client in Denver told me my project updates were too long and confusing
They said straight up, 'I just need to know if we're on track and what's next, not a three page report.' I was sending these detailed weekly emails that took me over an hour to write. Now I send a short Monday email with just three bullet points: done this week, plan for next week, any blockers. It's cut my admin time in half and clients reply faster. How do you guys keep clients updated without wasting time?
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morgan.logan5mo ago
Been there, done that. Your new system sounds way better, doesn't it?
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jana1195mo ago
Honestly, the old way had its perks though. Sometimes a simpler system is less to manage and easier for everyone to learn. New isn't always better, it's just different. That shiny new setup might bring a whole new set of problems you didn't have before.
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