A customer told me my diagnostic approach was 'like a squirrel looking for its nuts'

He said I was jumping from one guess to another without a real plan. I mean, he wasn't wrong. Now I always start with the tech sheet and a voltage check, even if I'm sure it's the control board. Anyone else have a client give you a reality check that actually helped?

3 comments

3 Comments

ray36325d ago

That's how we all learn the basics for real.

evan_wilson1813d ago

Sounds like @thea_wood86 gets it. Squirrel logic is real.

thea_wood8624d ago

Honestly, that's so true. Like ray363 said, it's the real learning, and it forces you to build a system you can actually trust. I got called out for guessing once too and it stung, but it made me a better tech.