Dropped $150 on a 'crisis management' kit from that tea brand's apology site and got a box of expired tea bags

Last month I saw that tea brand (you know the one, with the whole 'we didn't mean to copy that design' drama) selling these crisis management kits on their website after their big apology. I figured hey, maybe it's a funny gag gift for my friend who loves brand fails. So I paid $150 including shipping (ouch) and what showed up was a cardboard box with 12 loose tea bags that expired in 2023 and a note that said 'steep in humility.' No joke. I emailed their support twice and got no reply. Has anyone else bought one of those weird apology merch packs and regretted it?

2 comments

2 Comments

king.wyatt11d ago

Contact your bank or credit card company and file a chargeback for services not delivered. Send them screenshots of the expired date and the ignored emails as proof. That's usually the fastest way to get these scammers to actually respond or refund you.

-3

ray_hernandez11d ago

Wait, @king.wyatt has actually done this before? Feels like a gamble hoping the bank sides with you.