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Client asked me to match a 1980s kitchen cabinet stain that was long discontinued
Last Tuesday I spent 4 hours mixing toner and wiping samples on maple offcuts before the guy finally admitted he took the original doors to a strip and refinish shop anyway, so what's the move when a customer lies about what they actually want?
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felix_lane9921h agoTop Commenter
Four hours mixing toner sounds like a personal choice, not a hostage situation. Whenever a client starts talking about a discontinued stain from the 80s, that's the first red flag they're not gonna actually use it. Next time just hand them the Sherwin-Williams fan deck and let them pick something off the shelf. If they lie about what they want, that's on them not you. People do weird stuff with their kitchens and trying to match old mystery stains is usually a losing game anyway.
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