Overheard a guy say CLA wasn't his problem, got me thinking about scope
Was at a camera swap meet in Portland last Saturday and heard this older repair guy tell someone that 'CLA isn't the answer to everything, sometimes the problem is sitting in front of the camera.' He meant the owner, not the gear. Stuck with me because I've been on both sides of that fence. Half my jobs are legit mechanical fixes, shutter curtains, sticky apertures, that kind of thing. But a good chunk are just user error or people expecting a 1970s camera to behave like a digital body. Lately I've been wondering if we should push back more when someone brings in a perfectly good camera and just wants a CLA because they read online it's the magic fix. Charging $150 to $200 for a CLA that does nothing is easy money, but it feels dishonest after a while. On the other hand, turning work away when the shop is slow is a hard habit to break. How do you all handle the line between fixing what's broken versus selling peace of mind to someone who doesn't need it? Has anyone else started telling customers no on needless teardowns, or is that just me?